Maximise your impact with a CRM built for social good.

Civi360 is a cloud-based, fully managed CRM that works right out of the box built for charities, associations, membership groups and social enterprises.

Get the Civi360 Tour

You get CiviCRM, with everything ready to go.

We will help you set up a new CRM quickly and easily with support and training. It's a secure fully managed platform so you can focus on your mission and much more.

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General FAQ's

Everything you need to know about working with Civi360.

What is a CRM?

A CRM (Contact Relationship Management) is a tool that helps you run your organisation, track interactions with donors, volunteers, members, beneficiaries, and more. Civi360 is a CRM that is tailored to third sector needs.

Here’s what it does for you:

Track relationships – Know who’s most engaged, who needs follow-up, and where to focus.
Send better communications – Automatic emails, tasks, and reminders, so nothing falls through the cracks.
Measure your impact – Custom reports let you track income, renewal rates, volunteer hours, and report to funders easily.
Plan with confidence – With everything in one place, you can make decisions based on data, not guesswork.

Can I get a trial?

Yes, we can arrange a free trial for a month so you can see how it works. You can also have a test drive on our demo site.

Do you work with new or established organisations?

We work with new businesses and organisations who are looking for great systems from the start. Civi360 can be set up for your organisation, you are in control of your system and you own it. As you grow you are not hit with massive licence fees.

Larger established organisations can definitely use Civi360. As we don't charge per seat or number of contacts you have it's a good option to explore. If you are unsure it it would be right for you, speak to us about what you need and we'll explore the best options for you, we work with lots of different kinds of organisations.

What makes Civi360 different?

Civi360 is built specifically for charities, associations, and campaigning organisations, it's not adapted from sales software. That means you get the tools you actually need, without costly add-ons or third-party integrations.

Fundraising, membership, and Gift Aid tools included: everything you need to manage donations, memberships, and supporter relationships comes ready to use.

Straightforward pricing: no hidden costs, no “per contact” fees. As your supporter base grows, your costs don’t spiral, making budgeting and planning easier.

Designed for the third sector: with over 20 years’ experience working alongside charities and non-profits, we’ve created a system that truly fits your needs.

We also have UK-based support: our team of developers and support staff are on hand to help when you need it. You’ll always speak to real people who understand both the technology and the charity sector.

Civi360 helps you focus on your mission, not your CRM.

Why doesn’t Civi360 charge per user?

Unlike many commercial CRMs, Civi360 is built on CiviCRM’s open-source foundation. That means there are no licence fees, no per-user costs, and no hidden extras.

We know charities and membership organisations often need multiple staff, volunteers, or trustees to access the system. With per-user pricing, costs quickly spiral when we all know that every penny counts.

Civi360 keeps things simple with a predictable monthly service fee. You can add as many users as you need, grow your database, and scale your work without worrying about unexpected price hikes.

You stay in control of your costs, your team, and your data.

Is Civi360 secure?

Yes. Civi360 is designed with the needs of charities and non-profits in mind. Your data is hosted in ISO27001-certified UK data centres, encrypted at all times, and protected with strict access controls. The system supports GDPR compliance so you can meet your legal responsibilities with confidence. Regular security upgrades and monitoring mean you don’t have to worry, your information is safe, and your organisation can focus on its mission.